How AI Will Fix The Healthcare System - Amy Zolotow

Can AI fix a broken healthcare system, or will it take the human out of medicine? I sat down with healthcare operations director Amy Zolotow, and her view is that AI is a tool, not a replacement for your doctor.

Amy lost her dad to pancreatic cancer four weeks after his diagnosis when she was 16, and she has spent her career trying to fix what's broken in hospitals. We get into the 140 fields doctors fill in while you sit there feeling unheard, the 'pyjama time' burning doctors out, how AI helped catch a man's early lung cancer on a scan for a kidney stone, and the mum who used ChatGPT to find her son's rare spinal condition after about 17 specialists came up short.

She also shares why the fix starts with people, and why sometimes the answer is a printer that works, not AI.